Enterprise data → technical operations → applied AI
I make complex systems usable. Where the work actually happens.
My career moved through web and field systems, consulting, enterprise reporting, database operations, and AI evaluation. One discipline: translating ambiguity into systems people can trust.
AI GAVE ME MY SPARK BACK.EXPERIENCE → AI → RENEWED CAPABILITY
The career through-line
Every chapter compounds.
01 / FOUNDATION1997–2001
Field, web & client systems
Programming, customer-facing delivery, networks, support, and consulting.
02 / BUSINESS INTELLIGENCE1999–2006
Questions become reports
Crystal Reports, Business Objects, SQL Server, requirements, training, and consulting.
03 / ENTERPRISE OWNERSHIP2007–2017
System design, DBA & reporting
Contributed to business system design at Coinmach / Appliance Warehouse, later CSC ServiceWorks. Database administration and Clarify reporting across air, laundry, and route operations.
04 / REBUILD2017–2022
Career break
Career break, 2017–2022. Returned to Southwest Airlines in August 2022.
05 / RETURN2022–present
Report Developer
Southwest Airlines Technical Operations. Reporting and stakeholder translation; Performance Management team and Breakfast Club representation.
06 / CONVERGENCENow
Evidence-first AI
Independent project work in evaluation, provenance, routing, guardrails, and orchestration.
A career story across the top. The formal, dated resume is below.
The operating instinct
Breadth becomes useful when it builds judgment.
Walk into the environment. Learn the people, constraints, data, and failure modes. Then build the bridge between what technology can do and what the operation can actually absorb.
Crystal Reports and Business Objects made business questions concrete. Database operations added reliability, recovery, and continuity. Applied AI brings those same habits to evaluation, provenance, and guarded workflows.
Operator before optimizer. Teacher and translator. Evidence over theater.
Selected visual case studies
Claims earn their place through artifacts.
Three hands-on operations demos and a local-model screenshot showcase. Synthetic and sample scenarios make the work inspectable.
Dent Visualizer · Current Mac browser capture · Synthetic local scenario
01 / INSPECTION
Dent Visualizer
Public demo · Synthetic history
Aircraft history at the point of inspection.
A sanitized 737-family visualization with zonal inspection, measurement tools, and example inspection history. Move from an aircraft section to a historical condition and its details.
Try it: open inspection history, choose a component, then inspect a dent record.
Illustrative scenarios. No live airline feed or maintenance approval is implied.
Line Planner · Current Mac browser capture · Illustrative Love Field layout
02 / LINE OPERATIONS
Line Planner
Public interactive demo · Sample data
See departure risk before it becomes a gate conflict.
Connect the aircraft on the line, remaining maintenance, projected departure, and the next arrival. Gate and aircraft context turn a scheduling question into a visible operational consequence.
Try it: On the line → Aircraft 01 → Overview, then Work.
Illustrative scenarios. No live airline feed or maintenance approval is implied.
Hangar Planner · Current Mac browser capture · Synthetic planning scenario
03 / MAINTENANCE CONTROL
Hangar Planner
Public synthetic proof of concept
Work packages, people, and tools tied to return to service.
Eight bays bring aircraft status, maintenance work, crews, tools, and return-to-service forecasts into one workspace. A synthetic scenario makes forecast overruns and bay overlaps inspectable.
Try it: Bay 02 → Work, People, Tools, Defects, and RTS.
Illustrative scenarios. No live airline feed or maintenance approval is implied.
Station Health Agent · Existing project capture · Test data
04 / STATION PERFORMANCE
Station Health Agent
Screenshot showcase · Local model required
From an unusual signal to a question worth investigating.
A prototype for exploring operational metrics with process-control charts, time and stage controls, and signal drilldowns. Its intended workflow pairs statistical evidence with conversational local-model investigation and a narrative for weekly reporting.
This gallery uses an existing app capture with test data. The AI investigation requires a local model; there is no hosted runnable demo. The current model connection needs repair, and investigation saves are held in memory. A durable weekly-report workflow is still to be completed.
The broader practice
From enterprise reporting to evidence-first AI.
DS-STAR / MLE-STAR · Research-inspired prototypes
Specialist-agent orchestration, structured tools, React interfaces, and synthetic-data workflows for data science and machine-learning engineering. Research-inspired implementations; underlying research authorship is not claimed.
Our Daily Soul Food · Public site
A repeatable content-to-voice-to-delivery pipeline with independent output proof. Daily readings and two morning audio editions in a listening-focused interface. Open site
SWATT Transport Redesign · Synthetic proof of concept
Coordinator command center · Actual demo capture · Synthetic browser-local data
Rescue requests, Flight Angel matching, document checks, handoffs, and journey stories in one interactive workspace. Choose a demo persona to explore the workflow; all changes stay in your browser.
Twelve configured agents. Jarvis coordinates specialist roles across building, research, media, operations, and verification.
Diagram details: Agentic framework
Solid arrows show the evidenced Jarvis to Builder to Sentinel path. Dashed connections represent configured roles; they do not establish productive traffic through every specialist.
Eleven documented devices, arranged by role. A conceptual view of the lab, including the EOS laptop and Sanctum external storage.
Diagram details: Hardware lab
The arrangement is illustrative rather than a photograph or physical wiring map. Olympus and Phoenix enclosure designs are unverified. Nexus was disconnected at the evidence snapshot; Sanctum attachment is historical. No additional hardware specifications are implied.
Read-only observation and verification, with a proposed response workflow gated by human approval and tested offline.
Diagram details: Sentinel
Offline checks cover 1,042 synthetic classifications and 30 safety contracts. Those results do not measure live detection accuracy. The diagram distinguishes documented current observation from proposed response capability.
From daily readings to local audio and artwork, validated media bundles, and a verified website update. Two editions: Old-Timer and Aviation.
Diagram details: Our Daily Soul Food
Current-day readings feed deterministic daily-script-v2 dialogue. Phoenix generates audio locally with VibeVoice 7B NF4 and artwork with Z-Image Turbo. The Codex publisher retrieves validated media bundles, updates the website through Git and Sites, and checks the live date and media.
The complete career history
Download Full Chronological Resume
Detailed experience, projects, and historical qualifications. Choose a format to save.
Markdown is plain text for easy reading and agent scanning.
Report Developer, Technical Operations
Southwest Airlines
Enterprise report development supporting Technical Operations. Connect operational questions with reporting, stakeholder communication, and practical data delivery. Worked on the Performance Management team and, for a period, represented the team at Breakfast Club.
Career break
Career break, 2017–2022.
Database and Reporting Operations
Coinmach / Appliance Warehouse → CSC ServiceWorks
Contributed to business system design, participating in development meetings and helping guide operational needs into software and reports. Developed Clarify reporting across the route operation for air machines, laundry machines, and other equipment. With no separate database administrator, handled database administration alongside report development: configured and managed log shipping and ongoing data feeds between distributed servers across the country, database backups, and disaster recovery planning. Supported annual audits involving Ernst & Young. Built a cellular-data reporting backend and customer-facing reports supporting collections and payout workflows; led customer discussions to explain data and investigate discrepancies.
Consulting, Reporting, and Field Engineering
Progressed through field engineering, programming, technical support, business-intelligence consulting, report development, administration, and training. Delivered web and client systems, SQL/reporting solutions, requirements work, production support, and technical instruction.
Former Scrum Master.
The next chapter
A career converging on what comes next.
The best fit is work where software, data, operators, customers, and frontier AI all have to survive contact with reality.